Privacy Policy

1. Definitions

For the purpose of this Privacy Policy:

"Personal Information" means information that identifies or can reasonably be linked to an individual, such as name, email address, or mobile number.

"Non-Personal Information" means technical, statistical, aggregated, or anonymized information that does not directly identify an individual.

"Processing" means collecting, recording, organizing, storing, retrieving, using, transmitting, updating, or deleting information.

"Third-Party Service Provider" means an external service provider used for functions such as payment processing, website hosting, database/storage, analytics, communications, or other business operations.

2. Information We Collect

We may collect information necessary to provide and operate our Services.

2.1 Personal Identity Information

Depending on how you use Skillpreneur, we may collect:

• Full name
• Age
• Email address
• Mobile number
• Country
• State or region
• Profile information
• Other information voluntarily provided by you

2.2 Account Information

When you create or use a Skillpreneur account, we may process information such as:

• Account/profile information
• Login and authentication-related information
• Course access information
• Package or subscription details
• Learning activity
• Course progress
• Completion status
• Certificate eligibility and records
• Favourite or saved courses
• Account activity and relevant logs

Passwords and authentication credentials may be handled through our authentication service providers and should not be accessible in plain text to Skillpreneur administrators.

2.3 Course and Learning Information

To provide our learning platform, we may process information including:

• Courses enrolled in
• Lessons accessed
• Learning progress
• Course completion
• Assessments or examination results
• Certificate records
• Project or assignment information where applicable

This information may be used to provide course access, track progress, determine eligibility for certificates, and improve the learning experience.

2.4 Partner and Referral Information

If you participate in Skillpreneur's partner, affiliate, referral, freelancer, or similar programs, we may collect and process information such as:

• Referral code
• Partner identification information
• Referred users or transactions
• Referral activity
• Qualification or achievement status
• Commission or payout-related records
• Relevant payment information required to process legitimate payouts

Such information may be used to operate the applicable program, calculate eligibility, maintain records, prevent misuse, and process legitimate payments.

2.5 Technical and Usage Information

When you access our website or platform, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Session information
• Website usage information
• Login activity
• Pages or features accessed
• Cookies or similar technologies where applicable

This information may be used for security, troubleshooting, analytics, and improving platform performance.

2.6 Transaction and Billing Information

When you purchase a course, package, service, or other offering, we may process transaction-related information including:

• Amount paid
• Transaction status
• Transaction date and time
• Order or payment reference
• Package purchased
• Invoice or billing information
• Payment confirmation

Where payments are processed through an external payment gateway, sensitive payment credentials are handled by the payment provider according to its own security and privacy practices.

Skillpreneur does not intentionally store complete credit/debit card numbers, banking passwords, UPI PINs, CVVs, or payment OTPs.

3. How We Use Your Information

We may use information for legitimate purposes connected with operating Skillpreneur, including:

• Creating and managing user accounts
• Authenticating users
• Providing access to purchased courses and packages
• Maintaining course progress
• Providing certificates where applicable
• Operating partner and referral programs
• Processing legitimate commissions or payouts
• Processing payments and maintaining transaction records
• Providing customer support
• Responding to enquiries
• Sending important service-related communications
• Improving website and platform functionality
• Understanding how users interact with our Services
• Detecting suspicious activity, misuse, or fraud
• Maintaining business, accounting, and compliance records
• Complying with applicable legal requirements

We may also use information for marketing communications where permitted and where appropriate consent has been obtained.

4. Basis for Processing Information

Depending on the circumstances and applicable law, information may be processed based on:

Consent

Where you voluntarily provide information or consent to a particular use.

Performance of Services

Where information is required to provide a course, package, account, certificate, partner program, or other service requested by you.

Legitimate Business Purposes

Including operating, securing, maintaining, and improving Skillpreneur and preventing misuse.

Legal Obligations

Where information must be maintained or disclosed to comply with applicable law, taxation, accounting, regulatory, or lawful authority requirements.

5. Sharing of Information

Skillpreneur does not sell or rent your Personal Information as a business practice.

Information may be shared with service providers where reasonably necessary to operate our Services, including providers involved in:

• Payment processing
• Website hosting
• Database and cloud infrastructure
• Authentication
• Email or communication services
• Analytics
• Technical support
• Accounting or compliance services

Such providers may process information according to their respective terms, privacy policies, contractual obligations, and applicable law.

Information may also be disclosed where reasonably necessary to:

• Comply with applicable laws
• Respond to lawful court orders
• Respond to lawful government or regulatory requests
• Investigate fraud or misuse
• Protect the rights, security, property, or legitimate interests of Skillpreneur or its users

6. Payment Processing

Payments for Skillpreneur products or Services may be processed using third-party payment gateways.

When making a payment, certain payment-related information may be provided directly to the applicable payment processor.

Skillpreneur may receive transaction information such as:

• Payment status
• Transaction ID/reference
• Amount
• Payment date
• Order information

Your use of a third-party payment gateway may also be subject to that provider's own privacy policy and terms.

7. Cookies and Similar Technologies

Skillpreneur may use cookies or similar technologies where necessary to:

• Maintain login sessions
• Remember user preferences
• Improve website functionality
• Understand website usage
• Improve performance
• Support security features

Users may control certain cookies through their browser settings.

Disabling cookies may cause some website or platform functionality to stop working correctly.

8. Data Security

Skillpreneur takes reasonable technical and organizational measures appropriate to the nature of the platform to protect Personal Information against unauthorized access, misuse, alteration, loss, or disclosure.

However, no website, internet transmission, database, or electronic storage system can guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials and should not share passwords or authentication information with unauthorized persons.

If you believe your Skillpreneur account has been compromised, contact us promptly.

9. Third-Party Services

Skillpreneur may use external technology and service providers to operate certain parts of the platform.

These may include services relating to:

• Authentication
• Database infrastructure
• Hosting
• Video hosting
• Payment processing
• Analytics
• Email communication
• Other operational tools

Third-party services may process information according to their own privacy policies and terms.

Skillpreneur is not responsible for the independent privacy practices of third-party websites or services that are outside our control.

10. Data Retention

We may retain information for as long as reasonably necessary to:

• Maintain active user accounts
• Provide purchased Services
• Maintain learning and certificate records
• Maintain transaction records
• Operate partner/referral programs
• Resolve disputes
• Prevent fraud or misuse
• Meet accounting, taxation, audit, or legal requirements

Different categories of information may have different retention periods.

When information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements and our operational needs.

11. User Rights and Requests

Subject to applicable law and technical/legal limitations, users may contact Skillpreneur to request:

• Access to certain Personal Information
• Correction of inaccurate Personal Information
• Updating of account information
• Deletion of eligible Personal Information
• Withdrawal of consent where processing depends on consent
• Information about how their Personal Information is being used

Some information may need to be retained where required for legal, accounting, fraud-prevention, contractual, dispute-resolution, or legitimate record-keeping purposes.

Requests can be submitted to: supportskillpreneur@gmail.com

We may request reasonable verification before processing privacy-related requests to protect users against unauthorized requests.

12. Communications

Skillpreneur may contact users regarding:

• Account activity
• Course access
• Service updates
• Transactions
• Certificates
• Important announcements
• Support requests
• Security-related matters
• Partner/referral program information

Promotional or marketing communications may also be sent where permitted.

Where applicable, users may request to stop receiving optional promotional communications.

Certain essential transactional, account, legal, or security communications may still be sent where necessary.

13. Children's Privacy

Skillpreneur's Services are not intended to be used by children in violation of applicable law.

Where parental or guardian consent is legally required for a minor to use particular Services or for processing of their Personal Information, appropriate consent may be required.

If we become aware that Personal Information relating to a child has been collected or processed contrary to applicable requirements, appropriate steps may be taken.

14. External Links

Skillpreneur may contain links to third-party websites, communities, social media platforms, payment services, or other external resources.

Once you leave the Skillpreneur website or platform, the privacy practices of the external service may apply.

Skillpreneur is not responsible for the content, security, or privacy practices of independent third-party websites.

Users should review the privacy policies of third-party services before providing Personal Information to them.

15. Changes to This Privacy Policy

Skillpreneur may update this Privacy Policy from time to time to reflect:

• Changes to our Services
• New platform functionality
• Changes to technology providers
• Business or operational changes
• Applicable legal or regulatory requirements

When the Policy is updated, the "Last Updated" date at the top of this page may be revised.

Users are encouraged to review this Privacy Policy periodically.

16. Grievance and Privacy Contact

For questions, privacy requests, complaints, or concerns regarding Personal Information or this Privacy Policy, contact:

We will review legitimate privacy-related requests and respond in accordance with applicable requirements.

17. Contact Information

For general privacy-related questions or concerns: